Privacy Policy
Effective Date: August 19, 2026Empire Waterproofing LLC (“Empire Waterproofing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting a request for service, or communicating with us.This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. Information We CollectWe may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Property or service address
- Information submitted through contact, estimate, or inspection request forms
- Details regarding the waterproofing, foundation, drainage, or other services you are interested in
- Communications you send to us by email, phone, text message, or through our website
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- General geographic information
- Website interaction and usage data
2. How We Use Your Information
Empire Waterproofing LLC may use information collected through this website to:
- Respond to questions and service inquiries
- Schedule inspections, estimates, and appointments
- Provide requested waterproofing, foundation repair, drainage, and related services
- Communicate with customers and prospective customers
- Provide quotes and estimates
- Follow up regarding requested services
- Improve our website, services, and customer experience
- Analyze website traffic and usage
- Maintain website security and prevent fraud
- Comply with applicable legal requirements
We may also use your information for marketing or promotional communications when permitted by law. You may opt out of marketing communications at any time.
3. Cookies and Website AnalyticsOur website may use cookies and similar technologies to improve functionality, understand how visitors use the website, and measure the effectiveness of our advertising and marketing.We may use third-party analytics or advertising services, such as Google Analytics, Google Ads, Meta/Facebook advertising tools, or similar services. These providers may use cookies, pixels, or other technologies to collect information about website activity.You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
4. How We Share InformationEmpire Waterproofing LLC does not sell your personal information.We may share information with trusted third-party service providers when necessary to operate our business or website. These may include:
- Website hosting providers
- Website developers and maintenance providers
- Customer relationship management systems
- Email and communication providers
- Analytics providers
- Advertising and marketing platforms
- Scheduling and customer service providers
- Payment processors, when applicable
These providers may receive only the information reasonably necessary to perform services on our behalf.We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, employees, property, or the public.
5. Text Messaging and SMS CommunicationsIf you provide your mobile phone number and consent to receive text messages from Empire Waterproofing LLC, we may use your number to communicate with you regarding appointments, estimates, service updates, customer support, and other communications related to your inquiry or services.Message frequency may vary. Message and data rates may apply.You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.Mobile information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their marketing purposes.
6. Email CommunicationsIf you provide your email address, we may use it to respond to inquiries, provide service-related communications, send estimates, or provide information about our services.Where applicable, marketing emails will include an option to unsubscribe.
7. Data SecurityWe take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
8. Data RetentionWe may retain personal information for as long as reasonably necessary to provide services, maintain business and customer records, comply with legal obligations, resolve disputes, and enforce agreements.Information that is no longer reasonably necessary may be deleted or anonymized in accordance with our business practices and applicable law.
9. Third-Party WebsitesOur website may contain links to third-party websites or services.Empire Waterproofing LLC is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of any third-party websites they visit.
10. Children’s PrivacyOur website and services are intended for adults seeking residential or commercial property services and are not directed toward children under the age of 13.We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
11. Your Privacy ChoicesDepending on where you live and applicable law, you may have certain rights regarding your personal information.You may contact us to request that we:
- Provide information about personal information we maintain about you
- Correct inaccurate information
- Delete certain personal information
- Stop sending marketing communications
- Update your communication preferences
Certain information may need to be retained for legitimate business, contractual, tax, legal, or regulatory purposes.
12. Changes to This Privacy PolicyEmpire Waterproofing LLC may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable laws.When changes are made, the revised Privacy Policy will be posted on this page with an updated effective date.We encourage visitors to review this Privacy Policy periodically.
13. Contact UsIf you have questions about this Privacy Policy or how Empire Waterproofing LLC handles your personal information, please contact us:Empire Waterproofing LLCPhone: (770) 406-6447Email: af.empire11@gmail.comService Area: Georgia© 2026 Empire Waterproofing LLC. All Rights Reserved.